Gut Lens - Terms of Service

Effective Date: January 1, 2025 | Last Updated: 7/29/2025

Welcome to Gut Lens! These Terms of Service ("Terms") govern your use of Gut Lens, an IBS meal and symptom tracking platform. By accessing or using the platform, you agree to be bound by these Terms.

Table of Contents

  1. 1. Introduction
  2. 2. Eligibility
  3. 3. Services Provided
  4. 4. User Obligations
  5. 5. Intellectual Property
  6. 6. AI-Generated Insights
  7. 7. Payments and Subscription Policy
  8. 8. Limitations of Liability
  9. 9. Force Majeure
  10. 10. Termination
  11. 11. Dispute Resolution
  12. 12. Governing Law
  13. 13. Changes to the Terms
  14. 14. AI Model Training
  15. 15. Contact Information

1. Introduction

Gut Lens is a health tracking platform designed to help individuals manage their IBS (Irritable Bowel Syndrome) by tracking meals, symptoms, and identifying potential triggers. The platform provides meal logging, symptom tracking, AI-generated insights, and health pattern analysis.

2. Eligibility

You must:

  • • Be at least 18 years old
  • • Use the platform for personal health tracking purposes
  • • Understand that this is a tracking tool, not medical advice

By using the platform, you confirm that you meet these requirements.

3. Services Provided

Gut Lens offers:

  • • Meal and food intake logging
  • • Symptom tracking and monitoring
  • • AI-generated health insights and pattern recognition
  • • Progress tracking and historical data analysis
  • • Export functionality for sharing with healthcare providers

Disclaimer: Gut Lens is a tracking and monitoring tool and does not replace professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals regarding your health.

4. User Obligations

By using Gut Lens, you agree to:

  • • Use the platform only for lawful, personal health tracking purposes
  • • Not share your login credentials with others
  • • Provide accurate information when logging meals and symptoms
  • • Not use the platform to upload offensive, inaccurate, or unlawful content
  • • Understand that you are responsible for your own health decisions

You are responsible for ensuring the platform aligns with your health tracking needs and consulting healthcare professionals as appropriate.

5. Intellectual Property

All content, software, and features of Gut Lens are the exclusive property of Four Integers Ltd.

  • • You are granted a limited, non-exclusive, non-transferable licence to use the platform for personal health tracking purposes
  • • You may not copy, distribute, modify, or create derivative works from the platform's content
  • • You retain ownership of your personal health data entered into the platform

6. AI-Generated Insights

Gut Lens uses third-party AI services (e.g., OpenAI) for generating health insights and pattern recognition from your meal and symptom data.

  • • AI-generated insights are for informational purposes only and may not always be accurate
  • • These insights do not constitute medical advice or diagnosis
  • • Users are encouraged to consult with qualified healthcare professionals for medical guidance
  • • AI processing helps identify potential patterns and triggers in your data

7. Payments and Subscription Policy

Subscription Model:

  • • We offer monthly and yearly subscriptions
  • • Access to premium features varies based on your subscription level

Service Delivery:

  • • Access to premium features is provided instantly after payment
  • • Your usage and data are permanently recorded during your subscription period
  • • Basic tracking features may remain available after subscription expires

Payment Terms:

By accepting these terms and making a payment, you acknowledge that:

  • • Each subscription is a separate purchase agreement
  • • Payments become non-refundable once you access premium features
  • • Payment disputes after accessing premium features breach these terms

Questions? Contact hello@fourintegers.com before purchasing.

8. Limitations of Liability

Gut Lens is provided "as is" and "as available."

We make no guarantees about the accuracy, reliability, or completeness of AI-generated insights or other content.

To the fullest extent permitted by law, we are not liable for:

  • • Any indirect, incidental, or consequential damages
  • • Loss of data, health information, or tracking history
  • • Health decisions made based on platform insights
  • • Any health outcomes or medical consequences

9. Force Majeure

We are not responsible for delays or failures in performance caused by events beyond our reasonable control, including but not limited to:

  • • Natural disasters
  • • Government actions
  • • Third-party service outages
  • • Technical failures

10. Termination

  • • We reserve the right to suspend or terminate your account if you violate these Terms or engage in unlawful activity
  • • You may terminate your account at any time by contacting support
  • • Upon termination, you may export your data within 30 days

11. Dispute Resolution

  • • Any disputes will first be resolved through good-faith discussions
  • • If unresolved, disputes will be referred to mediation under UK law
  • • If mediation fails, disputes will be subject to arbitration or court proceedings in the jurisdiction specified below

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to the Terms

We may update these Terms from time to time. Material changes will be communicated via email or platform notification. Continued use of the platform constitutes acceptance of the updated Terms.

14. AI Model Training

Users can opt in to contribute their anonymized meal and symptom data for AI model improvement. This includes anonymized tracking data, health patterns, and usage data. While consent can be withdrawn anytime through account settings, previously derived insights may persist in our models. We comply with GDPR and other applicable data protection laws, using personally identifiable information only with explicit consent.

15. Contact Information

For any questions or concerns about these Terms, contact us at: hello@fourintegers.com